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Terms of Use

Legal terms and conditions governing your use of our game development services platform.

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1. Acceptance of Terms

By accessing or using our game development services platform ("Service"), you agree to be bound by these Terms of Use ("Terms"). If you disagree with any part of these terms, you may not access the Service.

⚠️ Important Notice

These Terms constitute a legally binding agreement between you and our company. By using our services, you acknowledge that you have read, understood, and agree to be bound by all terms and conditions outlined in this document.

Eligibility

  • You must be at least 18 years old to use our services
  • You must have the legal authority to enter into this agreement
  • You must provide accurate and complete information
  • Your use must comply with all applicable laws and regulations

2. Service Description

We provide a platform connecting clients with professional game developers, designers, and other creative professionals for game development projects.

Our Services Include

  • Matching clients with qualified game development professionals
  • Project management and communication tools
  • Payment processing and escrow services
  • Quality assurance and project oversight
  • Dispute resolution and customer support

Service Availability

We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service. We reserve the right to modify, suspend, or discontinue any aspect of our service with reasonable notice.

Service Scope

Our platform facilitates connections between clients and developers. We are not directly responsible for the work performed by independent contractors, though we provide oversight and quality assurance measures.

3. User Responsibilities

Account Security

  • Maintain the confidentiality of your account credentials
  • Notify us immediately of any unauthorized access
  • Use strong passwords and enable two-factor authentication
  • You are responsible for all activities under your account

Acceptable Use

  • Use the service only for lawful purposes
  • Respect intellectual property rights of others
  • Provide accurate project requirements and feedback
  • Communicate professionally with development teams
  • Pay for services according to agreed terms

Prohibited Activities

  • Attempting to circumvent our platform for direct hiring
  • Sharing inappropriate, offensive, or illegal content
  • Reverse engineering or attempting to access our systems
  • Creating multiple accounts to avoid restrictions
  • Engaging in fraudulent or deceptive practices

⚠️ Violation Consequences

Violation of these terms may result in account suspension, termination, and potential legal action. We reserve the right to investigate and take appropriate action against any prohibited activities.

4. Intellectual Property

Client Ownership

Upon full payment, clients retain ownership of all custom game assets, code, and materials created specifically for their projects, subject to any third-party licenses.

Platform Rights

  • We retain ownership of our platform, tools, and methodologies
  • Our branding, logos, and proprietary content remain our property
  • We may use project examples for marketing (with permission)
  • General knowledge and techniques remain with developers

Third-Party Assets

Any third-party assets, libraries, or tools used in projects are subject to their respective licenses. Clients are responsible for ensuring compliance with all applicable licenses.

IP Protection

We take intellectual property seriously. All developers sign confidentiality agreements, and we have procedures in place to protect your proprietary information and game concepts.

5. Payment Terms

Payment Structure

  • Projects typically require 50% upfront payment
  • Remaining balance due upon project completion
  • Milestone-based payments available for larger projects
  • All payments processed through secure payment systems

Accepted Payment Methods

  • Credit and debit cards (Visa, MasterCard, American Express)
  • PayPal and other digital payment platforms
  • Bank transfers for enterprise clients
  • Cryptocurrency (Bitcoin, Ethereum) upon request

Refund Policy

Refunds are considered on a case-by-case basis. Generally, work completed to specification is non-refundable. Disputes regarding deliverables will be resolved through our mediation process.

⚠️ Late Payment

Late payments may result in project suspension and additional fees. Accounts with outstanding balances may be restricted until payment is received.

Pricing and Fees

  • Project pricing is determined based on scope and complexity
  • Platform fees are included in quoted prices
  • Additional work outside original scope may incur extra charges
  • All prices are in USD unless otherwise specified

6. Project Delivery

Delivery Standards

  • All deliverables meet agreed specifications and quality standards
  • Files provided in requested formats and resolutions
  • Source files and documentation included where applicable
  • Testing and quality assurance performed before delivery

Timeline Commitments

We provide realistic timelines based on project scope. While we strive to meet all deadlines, complex projects may require timeline adjustments with client approval.

Revision Process

  • Most projects include 2-3 rounds of revisions
  • Revisions must be requested within 7 days of delivery
  • Major scope changes may require additional payment
  • Final approval required before project completion

Quality Guarantee

We stand behind our work. If deliverables don't meet agreed specifications, we'll work with you to resolve any issues at no additional cost.

7. Limitation of Liability

Service Disclaimers

Our services are provided "as is" without warranties of any kind. We do not guarantee that our service will be uninterrupted, error-free, or meet all your requirements.

Liability Limitations

  • Our liability is limited to the amount paid for services
  • We are not liable for indirect, incidental, or consequential damages
  • We are not responsible for third-party actions or services
  • Force majeure events are excluded from liability

⚠️ Important Limitation

In no event shall our total liability exceed the amount you paid for the specific service that gave rise to the claim. This limitation applies regardless of the legal theory upon which the claim is based.

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our services or violation of these terms.

8. Termination

Termination by You

  • You may terminate your account at any time
  • Active projects must be completed or cancelled separately
  • Outstanding payments remain due after termination
  • Data deletion occurs 30 days after account closure

Termination by Us

We may terminate or suspend your account immediately for violations of these terms, fraudulent activity, or other serious breaches.

Effect of Termination

  • Access to the platform will be immediately revoked
  • Completed work remains your property upon full payment
  • Confidentiality obligations survive termination
  • Dispute resolution procedures remain available

Project Continuity

Account termination does not automatically cancel active projects. We will work with you to ensure orderly completion or transition of ongoing work.

9. Privacy Policy

Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information when you use our services.

Data Collection

  • We collect information necessary to provide our services
  • Project files and communications are stored securely
  • Analytics data helps us improve our platform
  • We do not sell your personal information to third parties

Privacy Rights

You have rights regarding your personal data, including access, correction, and deletion. Please review our full Privacy Policy for complete details on how we handle your information.

By using our services, you also agree to our Privacy Policy, which is incorporated into these Terms by reference.

10. Dispute Resolution

Internal Resolution

We encourage resolving disputes through direct communication. Our customer support team is available to mediate and help resolve issues.

Formal Dispute Process

  • Written notice of dispute must be provided within 30 days
  • We will attempt good faith resolution within 60 days
  • Mediation through agreed third-party mediator if needed
  • Arbitration as final resort for unresolved disputes

Governing Law

These Terms are governed by the laws of [Your Jurisdiction]. Any legal proceedings will be conducted in the courts of [Your Jurisdiction].

⚠️ Class Action Waiver

You agree to resolve disputes individually and waive any right to participate in class action lawsuits or class-wide arbitration against us.

11. General Provisions

Modifications

We may update these Terms periodically. Significant changes will be communicated via email or platform notification. Continued use constitutes acceptance of updated terms.

Severability

If any provision of these Terms is found unenforceable, the remaining provisions will continue in full force and effect.

Force Majeure

We are not liable for delays or failures due to circumstances beyond our reasonable control, including natural disasters, government actions, or technical failures.

Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and us regarding use of our services.

Assignment

We may assign these Terms and our rights/obligations to third parties. You may not assign your rights or obligations without our written consent.

Legal Questions?

If you have questions about these Terms of Use or need legal clarification, contact our legal team.

yo.gamegenesis@gmail.com

Legal Department: yo.gamegenesis@gmail.com
Response Time: We respond to legal inquiries within 3 business days
Business Address: Available upon request for formal legal matters